I flew American in economy from Dallas to New York. The plane had a tablet-holder instead of seatback screens and I prefer it that way.

• American Airlines is regaining my trust after a bad experience flying home from Colombia in 2021.
• My recent flight from Dallas/Fort Worth to New York in economy was comfortable and on time.
• The Boeing 737-800 is retrofitted with tablet holders instead of TV screens. I prefer it that way.

I'll be honest: American Airlines hasn't been my go-to airline since a last-minute flight cancellation left me stranded overnight in Colombia in 2021 with little help from customer service.

The communication was lacking from start to finish. There was no clear indication of my rights to a hotel, and I never found out why the flight was canceled in the first place.

Nevertheless, the carrier has been slowly regaining my trust.