A rendering of a New York City living room by Crate and Barrel's Design Desk
The new-and-improved living room design.
  • I booked a consultation with Crate & Barrel's Design Desk to revamp my living room.
  • Crate & Barrel's CEO credits the Design Desk with driving more business to the brand.
  • I got personalized design help, product recommendations, and a 3D model of my space for free.

When I visited a Crate & Barrel store for the first time in March, I found the retailer excels at elevated home basics like whiteware dishes and furniture in polished neutrals.

I also learned about the Design Desk service offering free interior design consultations, which Crate & Barrel's CEO, Janet Hayes, has credited with driving more business to the brand.