Gatwick Airport
The main passport control hall at the north terminal of London's Gatwick airport during a e-gate outage.
  • Long queues formed at major UK airports after a nationwide outage affected electronic passport gates.
  • Many were stuck for more than an hour in hot corridors with no water and little information.
  • "It's absolute chaos. They're telling us nothing," one passenger told BI's reporter, who was also caught up in the delays.

Border control at many of the UK's biggest airports was disrupted for multiple hours on Tuesday evening after electronic passport gates suffered a nationwide outage.

Thousands of passengers landed at London Gatwick — Europe's eighth busiest airport — late on Tuesday to face massive delays in entering the country.

This reporter was among those to face the huge lines, spending almost two hours queuing to get through passport control — longer than the flight from France I'd taken.