Taylor Rains/Business Insider
- American Airlines runs its giant aircraft operation from a tornado-withstanding facility in Texas.
- The Integrated Operations Center houses over 20 teams and supports nearly 6,000 daily flights.
- The IOC relies on a special automation software called "HEAT" to better manage flight disruptions.
American Airlines' pilots, flight attendants, and airport staff are the face of nearly 6,000 flights operated by the carrier around the world each day.