How to log into Peacock on a computer or mobile device, and what to do if you can't log in

Peacock is NBCUniversal's streaming service, so it's home to popular TV shows like "The Office" and Universal movies like the "Jurassic Park" franchise. It's one of our picks for the best streaming services you can subscribe to, especially if you're a fan of NBC's programs. But before you can start watching TV and movies, you must log into the app or website.

Here's how to navigate through the Peacock login process on your computer or mobile device, even if you have lost your account credentials. 

How to log into Peacock on a computer

1. Go to peacocktv.com in a web browser. 

2. At the top right of the page, click Sign In. 

3. Type your email address and then click Continue.

4. Enter your password and then click Sign In. 

How to log into Peacock on a mobile device

1. Open the Peacock app on your Android or iOS device.

2. Tap Sign In.

3. Type your email address and password, and then click Sign In.

What to do if you can't log into Peacock

If you're having trouble logging into your Peacock account, there are generally just a few potential issues. 

• You are using the wrong email address or password. Make sure you're using the email address you used to create your Peacock account.
• You are a cable TV customer and you haven't linked your account. If you're an Xfinity, Cox, or Spectrum customer, you may need to link your Peacock account to your cable TV account. Go to PeacockTV.com/account and sign into your account. In the Link Provider section, click your cable provider and use your cable TV provider's credentials to sign in and link your account to your Peacock subscription.

• You've forgotten your Peacock password. If you don't remember your password, go to the Peacock sign-in page and click I don't know my password. Enter your email address and follow the instructions to perform a password reset. 
• You've forgotten your Peacock email address. If in doubt, use the same email address that Peacock uses to send you account updates and information about the newest TV shows and movies. You can also check your inbox, deleted mail, and spam folders to find the welcome email from Peacock.