- In a recent survey, more than a third of US adults said "tipping has gotten out of control."
- Californian Ken Ozeki, born in Japan, said the Japanese don't feel obliged to tip like in the US.
- He told Business Insider he often pays in cash and picks up food to avoid the charges.
Whenever Ken Ozeki buys a cup of coffee, he will tap the "custom tip" option on the swiveling tablet and round up the price to the nearest dollar.