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- White Castle uses SoundHound's voice AI system to take drive-thru orders at 15 restaurants.
- White Castle says the aim is to free up time for staff and make sure customers don't feel rushed placing their orders.
- SoundHound, which also works with Panda Express and Chipotle, claims that its tech is "more accurate than a human."
Go to a White Castle restaurant in St Louis, Cincinnati, or Merrillville Indiana, and you may have the option to place your order with someone called Julia.
Julia isn't a cashier, though. Julia is a voice AI.