An exterior view of a White Castle restaurant, April 12, 2018 in the Queens borough of New York City
White Castle says the aim is to free up time for staff and make sure customers don't feel rushed placing their orders.
  • White Castle uses SoundHound's voice AI system to take drive-thru orders at 15 restaurants.
  • White Castle says the aim is to free up time for staff and make sure customers don't feel rushed placing their orders.
  • SoundHound, which also works with Panda Express and Chipotle, claims that its tech is "more accurate than a human."

Go to a White Castle restaurant in St Louis, Cincinnati, or Merrillville Indiana, and you may have the option to place your order with someone called Julia.

Julia isn't a cashier, though. Julia is a voice AI.