Chipotle worker at assembly line
A Chipotle worker behind the counter at one of the chain's restaurants.
  • Chipotle has taken action after some customers complained about small portion sizes at the chain.
  • The company found stores that got "outlier portion scores" in surveys, CEO Brian Niccol said.
  • Chipotle never gave "a directive to provide less to our customers," Niccol added.

Maybe you can keep your phone tucked away next time you place an order at Chipotle.