CrowdStrike's terms and conditions say most customers would just get a refund due to the massive outage, cybersecurity lawyer says

• CrowdStrike's botched update caused flight disruptions, 911 call issues, and medical record blocks.
• CrowdStrike's terms cap liability to fees paid, limiting compensation for affected companies.
• Unless you're a big company that negotiated other terms, you probably need to deal with cyber insurance.

The devastating outages from CrowdStrike's botched security update Friday grounded flights, glitched 911 call lines, and blocked patients from accessing their medical records.