Lines at Barcelona-El Prat Airport at the check-in desks amid travel chaos.
Check-in was congested at Barcelona-El Prat Airport.
  • Ahmed Al Sharif has worked in software engineering and consumer electronics for decades.
  • The CTO found himself caught up in the outage-induced travel chaos early July 19.
  • He said CrowdStrike broke a cardinal rule for developers, and the fall-out has been eye-opening. 

This as-told-to essay is based on a transcribed conversation with Ahmed Al Sharif, 32, the CTO of Sandsoft, a game developer. Al Sharif was stranded at Barcelona airport on Friday, July 19th, due to the IT outage that's been disrupting travel and other services. The following has been edited for length and clarity.