Parents say Delta stranded their kids while they were flying alone

• In the wake of the CrowdStrike outage, Delta barred unaccompanied minors from flying.
• Two parents told Business Insider that meant their children were stranded.
• Delta said it made the call "to protect minors from being separated from their families."

Some parents say they were left scrambling to help their stranded kids after Delta Air Lines suddenly changed its policies as it grapples with extended delays and cancellations that stretched into the fourth day.

"It was about three hours of sheer panic," one of the parents, Cecilia Stone, told Business Insider.