- Many Americans are finding that tips are expected at more and more businesses.
- Two people explained to BI why they think tipping is out of control.
- Pam, a retiree, said she still tips for certain services.
From taxis to pizza establishments and dry cleaners, Pam, 77, has found tipping expectations have spread.
"Everyone is thinking they deserve a tip," Pam — who asked to go by her first name for privacy, but whose identity has been verified with Business Insider — said.