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- Ex-Chipotle CEO Brian Niccol will replace Laxman Narasimhan as CEO of Starbucks.
- Narasimhan's short-lived tenure saw falling sales and union clashes.
- Starbucks store staff told BI of the changes they hope to see on the ground following the leadership change.
America's favorite coffee chain just got a new CEO, and everyone, including Starbucks employees and a barista-turned-BI-reporter, has something to say about the switch.