- Kayla Sommese, 33, traveled 24 hours from Los Angeles to Vienna to catch a show at the Eras Tour.
- Shortly after landing, she found out that the shows were canceled due to a planned terrorist attack.
- The manager of business operations started a fan project to help affected fans come together.
This as-told-to essay is based on a conversation with Kayla Sommese, a Taylor Swift fan who traveled from Los Angeles to Vienna to catch Taylor Swift's Eras Tour. It has been edited for length and clarity. Business Insider has verified her expenses.