What is ChatGPT? Here's everything you need to know about OpenAI's chatbot

• ChatGPT is getting a futuristic human update. 
• ChatGPT has attracted users at a feverish pace and spurred Big Tech to release other AI chatbots.
• Here's how ChatGPT works — and what's coming next.

OpenAI has started rolling out an advanced voice mode for its blockbuster chatbot ChatGPT.

Sam Altman's company began rolling out the chatbot's new voice mode to a small group of ChatGPT Plus users in July. OpenAI said the new voice feature "offers more natural, real-time conversations, allows you to interrupt anytime, and senses and responds to your emotions."

The feature is part of OpenAI's wider GPT-4o launch, a new version of the bot that can hold conversations with users and has vision abilities. The chatbot's vision features are expected as a later release. 

The move is a big step for the future of AI-powered virtual assistants, which tech companies have been racing to develop.

Since its release in late 2022, hundreds of millions of people have experimented with the tool, which is already changing how the internet looks and feels to users.

Users have flocked to ChatGPT to improve their personal lives and boost productivity. Some workers have used the AI chatbot to develop code, write real estate listings, and create lesson plans, while others have made teaching the best ways to use ChatGPT a career all to itself.

ChatGPT offers dozens of plug-ins to ChatGPT Plus subscribers. An Expedia plug-in can help you book a trip, while one from OpenTable will nab you a dinner reservation. OpenAI has also launched Code Interpreter, a version of ChatGPT that can code and analyze data.

While the personal tone of conversations with an AI bot like ChatGPT can evoke the experience of chatting with a human, the technology that runs on large language model tools doesn't speak with sentience and doesn't "think" the way humans do. 

That means that even though ChatGPT can explain quantum physics or write a poem on command, a full AI takeover isn't exactly imminent, according to experts.

"There's a saying that an infinite number of monkeys will eventually give you Shakespeare," said Matthew Sag, a law professor at Emory University who studies copyright implications for training and using large language models like ChatGPT.

"There's a large number of monkeys here, giving you things that are impressive — but there is intrinsically a difference between the way that humans produce language, and the way that large language models do it," he said. 

Chatbots like ChatGPT are powered by large amounts of data and computing techniques to make predictions to string words together in a meaningful way. They not only tap into a vast amount of vocabulary and information, but also understand words in context. This helps them mimic speech patterns while dispatching an encyclopedic knowledge. 

Other tech companies like Google and Meta have developed their own large language model tools, which use programs that take in human prompts and devise sophisticated responses.

Despite the AI's impressive capabilities, some have called out OpenAI's chatbot for spewing misinformation, stealing personal data for training purposes, and even encouraging students to cheat and plagiarize on their assignments. 

Some efforts to use chatbots for real-world services have proved troubling. In 2023, the mental health company Koko came under fire after its founder wrote about how the company used GPT-3 in an experiment to reply to users. 

Koko cofounder Rob Morris hastened to clarify on Twitter that users weren't speaking directly to a chatbot, but that AI was used to "help craft" responses. 

Read Insider's coverage on ChatGPT and some of the strange new ways that both people and companies are using chat bots: 

The tech world's reception to ChatGPT:

Microsoft is chill with employees using ChatGPT — just don't share 'sensitive data' with it.

Microsoft's investment into ChatGPT's creator may be the smartest $1 billion ever spent

ChatGPT and generative AI look like tech's next boom. They could be the next bubble.

The ChatGPT and generative-AI 'gold rush' has founders flocking to San Francisco's 'Cerebral Valley'

Insider's experiments: 

I asked ChatGPT to do my work and write an Insider article for me. It quickly generated an alarmingly convincing article filled with misinformation.

I asked ChatGPT and a human matchmaker to redo my Hinge and Bumble profiles. They helped show me what works.

I asked ChatGPT to reply to my Hinge matches. No one responded.

I used ChatGPT to write a resignation letter. A lawyer said it made one crucial error that could have invalidated the whole thing.

Read ChatGPT's 'insulting' and 'garbage' 'Succession' finale script

An Iowa school district asked ChatGPT if a list of books contains sex scenes, and banned them if it said yes. We put the system to the test and found a bunch of problems.

Developments in detecting ChatGPT: 

Teachers rejoice! ChatGPT creators have released a tool to help detect AI-generated writing

A Princeton student built an app which can detect if ChatGPT wrote an essay to combat AI-based plagiarism

Professors want to 'ChatGPT-proof' assignments, and are returning to paper exams and requesting editing history to curb AI cheating

ChatGPT in society: 

BuzzFeed writers react with a mix of disappointment and excitement at news that AI-generated content is coming to the website

ChatGPT is testing a paid version — here's what that means for free users

A top UK private school is changing its approach to homework amid the rise of ChatGPT, as educators around the world adapt to AI

Princeton computer science professor says don't panic over 'bullshit generator' ChatGPT

DoNotPay's CEO says threat of 'jail for 6 months' means plan to debut AI 'robot lawyer' in courtroom is on ice

It might be possible to fight a traffic ticket with an AI 'robot lawyer' secretly feeding you lines to your AirPods, but it could go off the rails

Online mental health company uses ChatGPT to help respond to users in experiment — raising ethical concerns around healthcare and AI technology

What public figures think about ChatGPT and other AI tools:

What Elon Musk, Bill Gates, and 12 other business leaders think about AI tools like ChatGPT

Elon Musk was reportedly 'furious' at ChatGPT's popularity after he left the company behind it, OpenAI, years ago

CEO of ChatGPT maker responds to schools' plagiarism concerns: 'We adapted to calculators and changed what we tested in math class'

A theoretical physicist says AI is just a 'glorified tape recorder' and people's fears about it are overblown

'The most stunning demo I've ever seen in my life': ChatGPT impressed Bill Gates

Ashton Kutcher says your company will probably be 'out of business' if you're 'sleeping' on AI

ChatGPT's impact on jobs: 

AI systems like ChatGPT could impact 300 million full-time jobs worldwide, with administrative and legal roles some of the most at risk, Goldman Sachs report says

Jobs are now requiring experience with ChatGPT — and they'll pay as much as $800,000 a year for the skill

ChatGPT may be coming for our jobs. Here are the 10 roles that AI is most likely to replace.

AI is going to eliminate way more jobs than anyone realizes

It's not AI that is going to take your job, but someone who knows how to use AI might, economist says

4 careers where workers will have to change jobs by 2030 due to AI and shifts in how we shop, a McKinsey study says

Companies like Amazon, Netflix, and Meta are paying salaries as high as $900,000 to attract generative AI talent

How AI tools like ChatGPT are changing the workforce:

10 ways artificial intelligence is changing the workplace, from writing performance reviews to making the 4-day workweek possible

Managers who use AI will replace managers who don't, says an IBM exec

How ChatGPT is shaping industries: 

ChatGPT is coming for classrooms, hospitals, marketing departments, and everything else as the next great startup boom emerges

Marketing teams are using AI to generate content, boost SEO, and develop branding to help save time and money, study finds

AI is coming for Hollywood. 'It's amazing to see the sophistication of the images,' one of Christopher Nolan's VFX guy says.

AI is going to offer every student a personalized tutor, founder of Khan Academy says

A law firm was fined $5,000 after one of its lawyers used ChatGPT to write a court brief riddled with fake case references

How workers are using ChatGPT to boost productivity:  

CheatGPT: The hidden wave of employees using AI on the sly

I used ChatGPT to talk to my boss for a week and she didn't notice. Here are the other ways I use it daily to get work done.

I'm a high school math and science teacher who uses ChatGPT, and it's made my job much easier

Amazon employees are already using ChatGPT for software coding. They also found the AI chatbot can answer tricky AWS customer questions and write cloud training materials.

How 6 workers are using ChatGPT to make their jobs easier

I'm a freelance editor who's embraced working with AI content. Here's how I do it and what I charge.

How people are using ChatGPT to make money:

How ChatGPT and other AI tools are helping workers make more money

Here are 5 ways ChatGPT helps me make money and complete time-consuming tasks for my business

ChatGPT course instruction is the newest side hustle on the market. Meet the teachers making thousands from the lucrative gig.

People are using ChatGPT and other AI bots to work side hustles and earn thousands of dollars — check out these 8 freelancing gigs

A guy tried using ChatGPT to turn $100 into a business making 'as much money as possible.' Here are the first 4 steps the AI chatbot gave him

We used ChatGPT to build a 7-figure newsletter. Here's how it makes our jobs easier.

I use ChatGPT and it's like having a 24/7 personal assistant for $20 a month. Here are 5 ways it's helping me make more money.

A worker who uses AI for a $670 monthly side hustle says ChatGPT has 'cut her research time in half'

How companies are navigating ChatGPT: 

From Salesforce to Air India, here are the companies that are using ChatGPT

Amazon, Apple, and 12 other major companies that have restricted employees from using ChatGPT

A consultant used ChatGPT to free up time so she could focus on pitching clients. She landed $128,000 worth of new contracts in just 3 months.

Luminary, an AI-generated pop-up restaurant, just opened in Australia. Here's what's on the menu, from bioluminescent calamari to chocolate mousse.

A CEO is spending more than $2,000 a month on ChatGPT Plus accounts for all of his employees, and he says it's saving 'hours' of time

How people are using ChatGPT in their personal lives:

ChatGPT planned a family vacation to Costa Rica. A travel adviser found 3 glaring reasons why AI won't replace experts anytime soon.

A man who hated cardio asked ChatGPT to get him into running. Now, he's hooked — and he's lost 26 pounds.

A computer engineering student is using ChatGPT to overcome learning challenges linked to her dyslexia

How a coder used ChatGPT to find an apartment in Berlin in 2 weeks after struggling for months

Food blogger Nisha Vora tried ChatGPT to create a curry recipe. She says it's clear the instructions lacked a human touch — here's how.

Men are using AI to land more dates with better profiles and personalized messages, study finds

Lawsuits against OpenAI:

OpenAI could face a plagiarism lawsuit from The New York Times as tense negotiations threaten to boil over, report says

This is why comedian Sarah Silverman is suing OpenAI, the company behind ChatGPT

2 authors say OpenAI 'ingested' their books to train ChatGPT. Now they're suing, and a 'wave' of similar court cases may follow.

A lawsuit claims OpenAI stole 'massive amounts of personal data,' including medical records and information about children, to train ChatGPT

A radio host is suing OpenAI for defamation, alleging that ChatGPT created a false legal document that accused him of 'defrauding and embezzling funds'

Tips on how to write better ChatGPT prompts:

7 ways to use ChatGPT at work to boost your productivity, make your job easier, and save a ton of time

I'm an AI prompt engineer. Here are 3 ways I use ChatGPT to get the best results.

12 ways to get better at using ChatGPT: Comprehensive prompt guide

Here's 9 ways to turn ChatGPT Plus into your personal data analyst with the new Code Interpreter plug-in

OpenAI's ChatGPT can write impressive code. Here are the prompts you should use for the best results, experts say.