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- 34-year-old Crystal said she turned to ChatGPT for therapy after struggling with human therapists.
- She found ChatGPT provided validation and helped give more objective insight into her experiences.
- Bright said ChatGPT helped her navigate trauma, end a relationship, and manage life as a single mom.
This as-told-to essay is based on a conversation with Crystal, a 34-year-old interior designer from North Carolina. This essay has been edited for length and clarity. Business Insider verified her identity.
My history with therapy started when I was going through a divorce in my early 20s.