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Mashable

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People walk by a Verizon storefront in the evening.

On the morning after a day of massive, countrywide outages for Verizon customers, the telecom giant has offered an apology and a little bit of credit to address the loss of service.

In an announcement posted on social media, Verizon announced that customers affected by the downed services can cash in on a $20 credit voucher. According to the company, that amount should cover multiple days of


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Mashable

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A shot of a tall building from below, with a red Verizon sign on its facade.

Verizon has confirmed that the extreme service outage was not caused by a cybersecurity breach but was some kind of software problem. Details are still being reported.

"This was a software issue and we are conducting a full review of what happened. As of now, there is no indication that this was a cyber security issue," the telecom giant said in a statement sent to Mashable.

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Tech Insider

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Verizon service outage sign
Verizon was down for tens of thousands of customers for most of the day on January 14, 2026.
  • Over 170,000 Verizon customers reported a service outage on Wednesday.
  • The outages lasted more than 9 hours.
  • Verizon said it will provide affected customers with a $20 account credit.

Verizon is offering an account credit after a service outage affected tens of thousands of


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Tech Insider

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A family sitting on a couch.
  • WalletHub, a personal finance company, released its "Best and Worst States to Raise a Family" list.
  • The company compared all 50 states across five categories, including affordability and childcare.
  • Top states cluster in the Northeast and Midwest; surprisingly, no state in the South made the cut.

With the cost of raising a family so high, where you live matters more than ever


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Tech Insider

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College students sitting on stairs outdoors and exchanging notes
The number of foreign students enrolling in US universities has declined
  • Graduate international student enrollment in US colleges fell by 5.9% in fall 2025.
  • The drop comes as the Trump administration has clamped down on immigration and restricted visas.
  • School administrators typically welcome foreign students because they often pay the full fees.

Graduate international


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