How a grand attempt to improve airline travel backfired — and ended up turning flying into a total nightmare

Tech Insider : Economy, Politics, Travel
aerial view of a plane with the top rolled open like a sardine tin to reveal a crowd of people inside
Shortsighted decisions that prioritized efficiency and price cuts over quality and comfort have made air travel and airline customer service a total mess.

Getty; Marianne Ayala/Insider

It all started with one dumb law

See inside the former Emirates Airbus A340 that flies passengers to Antarctica by landing on a runway made of ice

Tech Insider : Travel
HiFly's Airbus A340 it flies in partnership with White Desert to Antarctica.
HiFly's Airbus A340 it flies in partnership with White Desert to Antarctica.

White Desert

Travel nightmares in Europe continue after a strike at German airports leads to thousands of cancellations Friday

Tech Insider : Travel
Lufthansa Airbus A350-900.
Lufthansa Airbus A350-900.

Joel Serre/iStock Editorial/Getty Images Plus

A little-know budget airline is flying its new Airbus A330neo between the US and Germany, with business class going for as low as $1,199 one-way — see inside

Tech Insider : Travel
Condor's new Airbus A330neo in Frankfurt.
Condor's new Airbus A330neo recently operated its first-ever transatlantic flight, journeying from Frankfurt, Germany, to New York-JFK airport on Monday.

Condor

Lufthansa Passengers Are Stranded Because of a Severe Tech Outage

Gizmodo

Thousands of Lufthansa Airlines passengers were stranded in Germany on Wednesday after an IT outage shut down half of its inbound and outbound flights.

I flew on the giant Airbus A380 for the first time ever. Here are the 8 coolest things on Singapore Airline's version of the world's largest airliner.

Tech Insider : Travel
Singapore Airlines Airbus A380
Singapore Airlines Airbus A380

Vytautas Kielaitis/Shutterstock

Some passengers were 'crying' after an oven caught fire on their flight to South Africa

Tech Insider : Travel
A KLM Boeing 777 takes off from Schipol Airport in Amsterdam
A KLM Boeing 777 takes off from Schipol Airport in Amsterdam.

Getty Images

Southwest just announced 5 new and 24 returning routes this year as it bolsters its network— see the full list

Tech Insider : Travel
Southwest Airlines Boeing 737 at Austin International Airport, Texas
Southwest Airlines announced a total of 29 new and returning routes in its latest network expansion.

George Rose/Getty Images

This is the best place to be sitting if your plane is about to crash

Tech Insider
Southwest Airline NTSB
Investigators examining damage to the engine of a Southwest Airlines plane in Philadelphia on April 17, 2018.

NTSB/Reuters

I spent 8 hours at Singapore's famous airport, which features luxuries like a pool, a movie theater, and a butterfly garden. I didn't want to leave.

Tech Insider : Travel
A selfie of the author at the Changi pool in terminal 1 Aerotel.

Taylor Rains/Insider

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