A passenger who slipped on a puddle of liquor at the airport could get millions for his injuries

Tech Insider
Passengers queue to go through security in departures at Terminal 5 of Heathrow Airport.
Heathrow Airport, where the accident took place.

Steve Parsons - PA Images via Getty Images

These are the best airlines in the world, according to a survey of travelers — see the full list

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A Qatar flight in the air with clouds above it
A Qatar Airlines flight prepares to land in London.

Nicolas Economou/NurPhoto via Getty Images

I took a plane and a train on the 330-mile London to Edinburgh route. The race was closer than you might expect.

Tech Insider : Travel
Business Insider's Pete Syme takes a selfie in front of an LNER Azuma train, and a British Airways Airbus A320
The author next to an LNER train, and a British Airways Airbus A320.

BI; Fabrizio Gandolfo/Getty Images

Airlines sometimes turn their planes around and fly thousands of miles home when they have problems. Here's why.

Tech Insider
A British Airways plane is taxiing to take-off as a United Airlines plane lands at San Francisco International Airport (SFO) in San Francisco, California, United States on September 15, 2022.
Jets operated by British Airways and United Airlines.

Tayfun Coskun/Anadolu Agency via Getty Images

A British Airways flight to nowhere circled in the air for 4 hours after its weather monitoring system collapsed

Tech Insider
A British Airways Airbus A380 flies across a blue sky with the trail of a smaller plane visible in the far distance
A British Airways Airbus A380.

JoanValls/Urbanandsport /NurPhoto via Getty Images

I flew 2 European airlines across the Atlantic in economy. The seats were similar, but the food was night and day.

Tech Insider : Travel, Travel
Selfies of the author on British Airways and Finnair.
Between mid-February and early March, I flew on British Airways and Finnair on flights across the Atlantic.

Taylor Rains/Business Insider

A British Airways jet came 'extremely close' to a drone that was flying 24 times above its legal maximum altitude, report says

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A collage of a British Airways Airbus A321 and a quadcopter drone against blue skies.
A British Airways aircraft and a drone.

Nicolas Economou/NurPhoto via Getty Images; Mark Newman/Getty Images

A passenger had to sit with an exposed bolt digging into his head for a 7-hour flight because his seat had no headrest

Tech Insider : Travel
A close-up of the front of a British Airways Airbus A320 landing at at Schiphol International Airport in The Netherlands.
"It was a major safety issue. If I had hit my head on the bolt in the seat it would have cut my head," the passenger said.

Nicolas Economou/NurPhoto via Getty Images

I flew in economy on British Airways' Boeing 777 from New York to London. It was a fine option for crossing the Atlantic, but the food needs work.

Tech Insider : Travel, Travel
Selfie of author in pink sweater on daytime flight stitched with a photo of a British Airways 777 at the gate at JFK.
I flew on British Airways' Boeing 777 in economy from New York to London. It was fine, but I'd bring my own food next time.

Taylor Rains/Business Insider

2 British Airways flight attendants were fired after a video of them appearing to mock Asian passengers circulated on social media

Tech Insider : Travel
A close-up of the front of a British Airways Airbus A320 landing at at Schiphol International Airport in The Netherlands.
A British Airways plane.

Nicolas Economou/NurPhoto via Getty Images

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