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Some DoorDash drivers are slamming a new feature that pressures customers to tip

Mon, 11/13/2023 - 05:24

DoorDash couriers are complaining about the new no tip warning screen by DoorDash. — DoorDash couriers are complaining about the new no-tip warning screen by DoorDash.
Smith Collection/Gado/Getty Images

Retail, Delivery, food-delivery, DoorDash

I am a food delivery and rideshare driver who advocates for thousands of gig workers. I follow these steps to prevent apps from firing me.

Sun, 11/05/2023 - 05:38

Driver advocate Sergio Avedian — Gig driver advocate Sergio Avedian works in Los Angeles.
Courtesy Sergio Avedian

Retail, Tech Insider, Uber, uber-eats, DoorDash, gig-workers, food-delivery

Chick-fil-A to shell out $4.4 million in cash and gift cards after customers accused it of inflating delivery prices, report says

Tue, 10/17/2023 - 16:41

Chick-fil-A delivery order — Chick-fil-A reportedly has settled a lawsuit that alleges the chain inflated delivery prices during the pandemic while promising low delivery fees.
Nancy Luna/Insider

Retail, Chick-fil-A, fast-food, Delivery, food-delivery, class-action-lawsuits, class-action

Here's how much you should tip at restaurants, salons, hotels — for food delivery, and more

Sat, 09/30/2023 - 05:17

Tech Insider : Economy

tipping — Many Americans feel confused or frustrated about how much to tip these days. We asked etiquette experts for their advice.
Anastasiya Aleksandrenko/Shutterstock

economy, Retail, Tipping, tipping-fatigue, Etiquette, etiquette-experts, restaurants

I bought meals from Chipotle, Chick-fil-A, and McDonald's in-store and online. I was shocked by menu markups as high as 38% for the delivered food.

Sat, 09/09/2023 - 07:45

Insider price comparisons of Quarter Pounder with Cheese Meal for restaurant purchase and delivery — In-person and delivery prices vary widely on the same food items found at McDonald's, Insider found.
Screenshots/Nancy Luna/Insider

Retail, fast-food, McDonalds, chipotle, Chick-fil-A, Menu, Inflation

A hidden consequence of the gig economy is that workers keep asking customers for sex or dates

Fri, 08/25/2023 - 11:09

delivery driver handing a customer a brown paper bag of food — 1 in 3 younger Brits have been targeted by workers asking for sex or dates, the UK's data watchdog found.
Jackyenjoyphotography/Getty Images

Retail, Delivery, delivery-drivers, food-delivery, data-protection, GDPR, ico

An AI-powered bot could take your next drive-thru order at one of these top fast-food restaurants

Wed, 08/23/2023 - 10:45

White Castle SoundHound — A voice bot screen greets drive-thru customers at White Castle.
SoundHound

Retail, Features, food-delivery, fast-food, Retail, automaton, Food

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