The class of 2025 graduated into the worst entry-level job market in five years. Now a growing number of them are using AI tools during live job interviews, and a cottage industry of startups is rushing to sell them the means to do it. Whether that constitutes cheating or common sense depends on which side […]
OpenAI has shelved its plans to add an erotic “adult mode” to ChatGPT indefinitely, the Financial Times reported on Wednesday, capping a five-month saga in which the feature was announced with confidence, delayed twice, and ultimately abandoned after pushback from staff, advisors, and investors. The retreat is the third major product reversal for OpenAI in […]
I need to say something that might make CS leaders uncomfortable: most of what your team does before a renewal is valuable, but it’s listening to only one channel. Your EBRs, your health scores, your stakeholder maps. They capture what your customer is willing to tell you directly. What they don’t capture is the conversation […]
