A restaurant owner in Michigan says that diners are becoming ruder and staff don't know if they'll leave their shift 'crying or feeling humiliated'

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Server carrying bowls of food in a restaurant

Mikael Vaisanen/Getty Images

Papa John's hired a blind worker, then fired him before he'd worked a shift when he asked to bring his service dog to work, a federal agency says

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Black Labrador Retriever leading a blind person across the street
Michael Barnes, who is legally blind, wanted to bring his service dog, a Labrador called Indie, to work with him.

Arctic-Images/Getty Images

Panera Bread is facing a 2nd wrongful death lawsuit after a man had a cardiac arrest following drinking its caffeinated 'charged' lemonade

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Panera Bread mango yuzu citrus charged lemonade is displayed at a Panera Bread restaurant on November 01, 2023 in Novato, California.

Justin Sullivan/Getty Images

We got a look at the menu for CosMc's, McDonald's new spinoff

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CosMc's restaurant and menu
The exterior of a CosMc's restaurant and what is presumed to be the restaurant's menu board

Joe Ciolli (main image), Iman Jalali (menu)

A group tipped staff $10,000 at a restaurant in Utah, causing a surge in job applications to the business, its owner said

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Claudia and Alfonso Brito
Alfonso Brito said that the number of applications for roles at his restaurant had boomed since the diners left the tip.

Courtesy of Alfonso Brito

A Dunkin' customer is getting $3 million after being scalded by a hot coffee at the drive-thru

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A man walks past a Dunkin' store on October 26, 2020 in New York City
A Dunkin' customer says hot coffee fell on her lap at a drive-thru, causing "severe" burns.

Michael M. Santiago/Getty Images

A diner says a Georgia restaurant owner tried to charge her group $50 because her kids were 'too loud'

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Mother feeding child a pancake in restaurant
The restaurant has gone viral because of its surcharge "for adults unable to parent."

Freemixer/Getty Images

A North Carolina restaurant shut down after filing a lawsuit against a next door cigar bar — saying smoke leaked through, causing customers and staff headaches and eye problems

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Cigar and smoke

YS graphic/Getty Images

'Why is it packaged like a pregnancy test?' Some McDonald's workers really hate the new McFlurry spoon

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McFlurry in Singapore.
McDonald's is getting rid of its hollow plastic McFlurry spoons in the US.

Marielle Descalsota/Insider

Chipotle workers have to start as early as 6 a.m. to prep food even though the restaurants don't open for 4 more hours

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Customers order food at a Chipotle Mexican Grill restaurant on April 26, 2023 in Austin, Texas.

Brandon Bell/Getty Images

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