Uber CEO says the company took its drivers 'for granted'

Tech Insider
Dara Khosrowshahi Uber
Dara Khosrowshahi, CEO of Uber, said that the company has undervalued its drivers in the past.

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People really don't want to tip their Uber and Lyft drivers

Tech Insider : Economy, Economy
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Most Americans don't tip their Uber drivers. But nearly 90% of food delivery trips come with tips.

Uber

Uber and Lyft drivers say they do it for more than the money: It makes them less lonely.

Tech Insider : Economy, Economy
uber lyft drivers
Mark McCann (left), Dean Ceran (middle), and Jason McConahy (right) said they've benefited from the social interactions that can come with Uber and Lyft driving.

Mark McCann (left), Dean Ceran (middle), Jason McConahy (right)

A Gen Xer says making money as an Uber and Lyft driver isn't easy but the social interactions make the job worthwhile

Tech Insider : Economy, Economy
Jason McConahy
Jason McConahy says driving for Uber and Lyft has provided him a valuable social outlet.

Jason McConahy

5 Uber and Lyft drivers share why they plan to keep their ride-hailing jobs, even as pay declines

Tech Insider : Economy, Economy
uber lyft drivers
Despite financial challenges, some Uber and Lyft drivers aren't considering other gig economy jobs. Drivers in the story are not pictured.

(Left) AP Photo/Ross D. Franklin, (Right) Getty Images

A 60-year-old Uber driver explains why burnout and poor customer tipping led her to take a part-time job at Kohl's

Tech Insider : Economy, Economy
Susan
Susan, 60, took a part-time job at Kohl's after growing frustrated with her pay as an Uber driver.

Susan

4 Uber and Lyft drivers calculated how much they made after expenses. It ranged from $22 to $40 an hour, and an EV, tips, and tax incentives can make a big difference.

Tech Insider : Economy, Economy
rideshare drivers
Nathaniel Hudson-Hartman, left, Jeff Hoenig, center, and Gabe Ets-Hokin.

Nathaniel Hudson-Hartman, Jeff Hoenig, Gabe Ets-Hokin

A millennial Uber and Lyft driver who earned $25,000 last year explains how he makes money when customer tipping is 'nonexistent'

Tech Insider : Economy, Economy
uber lyft driver
Some Uber and Lyft drivers say that poor customer tipping had made it harder to make money. Driver in story not pictured.

Jeffrey Greenberg/Universal Images Group via Getty Images

Lyft threatens to exit Minneapolis if the city raises the minimum wage for drivers, claiming prices could double and 'only the most wealthy could still afford a ride'

Tech Insider
Lyft app
Lyft threatens to leave Minneapolis if the city raises the minimum wage for drivers, because prices could double and "only the most wealthy could still afford a ride."

Pavlo Gonchar/SOPA Images/LightRocket via Getty Images

Uber reported its first quarterly profit ever this week. Here's a look at how it got there.

Tech Insider
Uber CEO Dara Khosrowshahi
Uber CEO Dara Khosrowshahi.

Philip Pacheco/AFP via Getty Images

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