Updated on Jan. 14 at 11:37 p.m. ET : Verizon states that the outage has now been resolved, though hasn't yet shared any details on what caused it. If you're still having difficulty connecting to the network, Verizon recommends restarting your device. The company also confirmed again that it will provide account credits to impacted customers.
Updated on Jan. 15 at 1:41 p.m. ET: Verizon confirmed Thursday that its massive outage was caused by a software issue and not by a bad actor.
"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to Mashable.
UPDATE: Jan. 14, 2026, 11:28 p.m. EST Verizon states that the outage has now been resolved, though hasn't yet shared any details on what caused it. If you're still having difficulty connecting to the network, Verizon recommends restarting your device. The company also confirmed again that it will provide account credits to impacted customers.
Before Reddit became the de facto "front page of the internet," there was Digg.
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