Trust in AI tools like ChatGPT is high among Gen Z — but Gen X and boomers aren't convinced, study finds

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A user opening the ChatGPT app.
A user opening the ChatGPT app.

Thomas Trutschel/Photothek via Getty Images


  • Most Gen Xers and boomers in a Salesforce study reported not using generative-AI tools like ChatGPT.

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