Klarna CEO Sebastian Siemiatkowski bragged on Tuesday that his company’s new OpenAI-powered customer service chatbot was doing the work of 700 people—nearly two years after Klarna laid off about 700 people.
Klarna, a Swedish-based shopping app, added a photo feature on Wednesday that uses artificial intelligence-powered software to help consumers find products that appeal to them. The software allows users to point their phone at a piece of clothing or electronics product, and it will populate similar items within the…