Chipotle wins on value, food quality, and convenience.
Delivery orders are down at Chipotle.
  • In 2021, Chipotle reached $3.4 billion in digital sales.
  • But Chipotle's e-commerce business is slowing down from peak pandemic levels, the chain said Tuesday.  
  • Delivery orders for the latest quarter decreased by 15% amid delivery prices hikes made last year. 

Profits are soaring at Chipotle as the chain is experiencing a surge in dining room visits. 

But it's coming at the expense of the company's digital business. 

Digital sales in 2022 accounted for 39.4% of sales, down from 45.6% in 2021 and 46.2% in 2020, the company reported Tuesday during its fourth-quarter earnings call.