iPhone thieves are using a security feature to lock users out of their Apple accounts, report says

• iPhone thieves are using the "recovery key" to get into Apple accounts and log users out.
• If the security tool is enabled, users could lose everything stored on an Apple device.
• Two people previously told Insider Apple was "unhelpful" when they tried to recover their accounts.

iPhone thieves are targeting an Apple security feature called the "recovery key" to lock users out of their own cell phones.

The optional feature renders it almost impossible for users to access their own accounts, The Wall Street Journal reported earlier this month.