Starbucks' Howard Schultz was the gold standard for good bosses everywhere. Then Gen Z worked for him.

Tue, 04/04/2023 - 05:00

Howard Schultz posing for a picture while cutting a green ribbon to open a Starbucks store in Tokyo. — Howard Schultz opening Starbucks' first store outside of North America, in Tokyo, in 1996.
AP Photo/Koji Sasahara

In Starbucks' early days, Howard Schultz was seen as a leader in corporate responsibility.
He faced tough questions Wednesday from some senators who accused the chain of union-busting.
Americans' support for unions is the highest in decades, while confidence in large companies lags.

In 1996, President Bill Clinton introduced an audience at Georgetown University to "a remarkable Seattle-based company" that offered even its part-time employees health insurance.

The company was Starbucks.