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- Starbucks' new CEO plans to work a monthly store shift.
- Former retail executives say it's the only way to truly learn the pain points of your business.
- Plus, fewer current CEOs have worked in stores and may lack connection to workers and customers.
When Laxman Narasimhan came on board as Starbucks' next CEO seven months ago, he immersed himself in the brand, spending time at the chain's manufacturing plants and getting barista training at its stores.
It's a practice he plans to continue now that he's officially been installed at the helm of Starbucks.