Illustration of a Zoom Call
Researchers just created the largest-ever database of how we interact on video-chat. Here's what they found.

Zoom sucks, right? If you've spent any time on it — or any other video-chat app — you've probably felt it. No matter how good your internet connection is, the personal connection rarely clicks. You don't know when to start talking. You overlap and interrupt the person you're talking to, and they don't seem to be listening. Everyone is accounted for, but no one feels present.