A woman with red hair puts a box of Wheat Thins in a brown paper grocery bag sitting in a cart at a Safeway grocery store in early 2020.
Some Instacart users are reportedly out hundreds of dollars after placing orders on the grocery delivery app that never arrived.
  • Some Instacart customers are being overcharged by hundreds or thousands of dollars.
  • Shoppers who steal orders or add unauthorized items to them are part of the issue.
  • Customers who link their bank accounts to Instacart are at particular risk, per a cybersecurity expert.

Some Instacart customers are losing hundreds of dollars on orders that never arrived, according to local news reports.