A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Instacart shoppers at Costco will no longer get gift cards when they return undeliverable items for a refund, Instacart said.
  • Costco has stopped issuing gift cards to Instacart shoppers returning undeliverable items.
  • The returns will now be processed directly between Instacart and Costco.
  • Some shoppers pocketed the cards for their own spending instead of using them on the next order.

Costco is no longer giving Instacart shoppers refunds on orders using gift cards, the delivery company told Insider.