Courtesy of Greg Erken and Robert Alexander/Getty Images
- Greg Erken drives for both Uber and Lyft in Washington, DC, and has given over 12,000 rides.
- He says there are steps both the driver and the passenger can take to improve the experience.
- For starters, make sure your pickup location is accurate, and don't forget anything in the car.
I'm a ride-hailing driver for Uber and Lyft in Washington, DC. I've been driving for almost eight years, and before that, I did everything from lobbying on Capitol Hill to advertising to pizza delivery.
If you do anything 12,000 times, you'll see strong patterns emerge. The number of interactions I've had driving people of every identity has given me a fascinating glimpse into human nature.