I'm an etiquette coach who sees Gen Zers make the same big mistakes. Here are the worst ones and how to fix them.

Mon, 10/30/2023 - 05:10

a woman stitched together with teens on their phones — Jayne Withers says Gen Zers are usually shocked when she asks them to put their phones away.
Courtesy of Jayne Withers

Jayne Withers teaches classes in Florida about dining etiquette to both children and adults.
She's seen Gen Zers struggle with holding two-way conversations and putting their phones down.
Her advice is to practice consideration, even if you cannot tip fairly, and be teachable.

This as-told-to essay is based on a conversation with Jayne Withers, an etiquette-dining consultant from the UK who hosts classes in Florida. It has been edited for length and clarity.