Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.

• Some Walmart managers are trying to get as many customers as possible to do a survey at checkout.
• The survey has attracted confusion from customers and employees.
• It's not always clear to employees or customers what the survey evaluates. 

When you check out at Walmart, a survey pops up on a screen, prompting you to rate your satisfaction with your visit on a scale of one to five stars.