Dominick Reuter in front of a Walmart store.
I tried unsuccessfully to make Walmart's self-checkout kiosk mad at me.
  • Walmart shoppers have told me about their frustration with the retailer's self-checkout security.
  • In particular, I've learned that some moves trigger an alert, even if you're doing nothing wrong.
  • When I tried to trip the alarm, I was surprised to see that the tech simply worked.

Ever since we published a story about Walmart's missed-scan detection technology in its self-checkout kiosks, my email inbox has had a steady stream of responses from frustrated customers.