Walmart, Amazon, and others lost millions of dollars to an organized online refund fraud scheme

• Retailers, including Walmart and Amazon, lose millions of dollars to refund fraud schemes.
• One crime ring recruited customers to falsely claim their e-commerce orders were damaged or never arrived.
• Several Reddit and Telegram groups openly swap return scamming tips, 404 Media and Courtwatch found.

A coordinated refund fraud scheme has cost online retailers like Walmart and Amazon millions, according to Federal prosecutors.