Retailers are calling on AI to stop customer return fraud

Tech Insider : Economy, Business, Technology
Warehouse workers checking boxes.

Getty Images

GNC's AI-powered drones help reduce backorders while boosting warehouse worker satisfaction

Tech Insider : Business, Economy, Environment
Warehouse drone checking inventory.
AI can enable drones to fly longer since they require less onboard computing, said Brendan Englot, the director of the Stevens Institute for Artificial Intelligence.

Corvus Robotics

The United States of Fraud

Tech Insider : Economy, Business, Crypto
The statue of liberty dressed like a thief

Getty Images; Rebecca Zisser/BI

Amazon is suing a group on Telegram it says orchestrated $1.2 million in fraudulent refunds while taking a cut

Tech Insider
A screenshot showing an illustration of a Gorilla in a crown bearing an Amazon logo — a graphic adopted by a group accused of using Telegram to scam the online retailer.
Amazon has sued "unknown persons" operating the telegram channel "Chin Chopa" to seek refunds from the company.

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE

Walmart, Amazon, and others lost millions of dollars to an organized online refund fraud scheme

Tech Insider
An Amazon workers pull a cart of packages for delivery
Delivery drivers are often the ones to bear the brunt of customer complaints about missing or damaged shipments.

Michael M. Santiago/Getty Images

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