People wearing coats and other cold-weather clothing scan and pay for groceries at a supermarket in New York City. Lighted signs that read
Shoplifters or shoppers?
  • It's increasingly clear that the use of self-checkout machines leads to an increase in shoplifting.
  • Now, new data reveals more precisely how big a hit retailers take from skipped scans.
  • An earlier survey found nearly one in seven shoppers have intentionally stolen from self-checkout.

There are several reasons retailers are fans of self-checkout, chief among them — higher sales.