Genius Bar: What Apple's help desk is for, how to make an appointment, and how to get a job there

Tue, 01/02/2024 - 23:27

Apple customers sit on stools around a wooden table, waiting for their Genius Bar appointments. — Having an appointment for Apple's Genius Bar is key, though you still may have to wait.
Robert Nickelsberg/Getty Images

The Apple Genius Bar offers personalized support for Apple products.
Found in Apple retail stores, it also offers classes and workshops.
It's a good idea to make a reservation online before visiting the Genius Bar.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products.