Why Google is (probably) stuck giving out AI answers that may or may not be right

• Google is giving users bad AI-generated answers. Again.
• In February, when this happened before, Google shelved the faulty AI product behind the results.
• But this time feels different — Google has basically committed to this idea as the future of the company.

Step 1: Google rolls out a new AI-powered product.

Step 2: Users quickly find the product's flaws and point them out with social-media posts, which become news stories.

Step 3: Google admits that its new AI-powered product is fundamentally flawed and puts it on ice.