A Jimmy Choo store front.
A bride was letdown by her experience with Jimmy Choo.
  • Michaela Dante splurged on Jimmy Choo heels for her wedding.
  • She said the shoes broke before the wedding, and the retailer chalked it up to "normal wear and tear."
  • The brand later apologized to Dante and sent her a new pair of shoes and a purse.

Michaela Dante, 26, had never purchased a luxury product before her wedding, but she decided her big day was a good excuse to splurge on a pair of heels.