Mon, 07/22/2024 - 09:19 Tech Insider Economy Economy Technology Botshit is a term that describes when chatbots spew incorrect information and provide false references to back up inaccurate claims.Getty Images; Alyssa Powell/BI Tags economy, AI, economy, AI, customer-service, Technology, ai-chatbot, google, bi-illustration, alyssa-powell Source 'Botshit' is an example of how AI is making customer service worse