Mary Meisenzahl/Insider
- Cracker Barrel is trying to regain relevancy with diners, its CEO said earlier this year.
- One restaurant hostess said that her Cracker Barrel location struggles with worker turnover.
- She also described how management aims to upsell customers on drinks and take-home meals.
At a Cracker Barrel in the Midwest, busloads of diners pull in from the interstate most Saturday nights and swarm the entrance.