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- Major airlines, banks, and retailers were disrupted by an IT outage linked to CrowdStrike.
- Regaining its reputation will likely be an enormous task for the cybersecurity firm.
- Analysts and other experts explain how it should respond.
CrowdStrike, a company that was thrust into the global spotlight on Friday, has a long road to travel before it wins back customers' trust.
Major airlines, banks, and retailers around the world experienced widespread disruptions linked to an IT outage on Friday after Microsoft reported problems linked to an issue at cybersecurity firm CrowdStrike.