United Airlines takes a shot at Delta's IT meltdown: 'Healthy businesses don't make excuses'

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United Airlines bag counter
A United Airlines airport baggage drop counter.

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CrowdStrike's president accepting the 'most epic fail' award in person was a PR masterclass, experts say

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Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images

CrowdStrike's crisis management strategy holds lessons for all companies

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CrowdStrike founder and CEO George Kurtz sits in dark lighting, wearing a suit and with a microphone attached to his shirt.
CrowdStrike founder and CEO George Kurtz was criticized online for not apologizing immediately for the disruption caused by the outage.

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CrowdStrike sent its partners $10 Uber Eats gift cards as an apology for mass IT outage

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Blue screen of death
CrowdStrike said a "defect" in an update for Windows was responsible for the mass tech outage last week.

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Here comes the wave of insurance claims for the CrowdStrike outage

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Flight information written manually amid CrowdStrike outage
CrowdStrike's outage on Friday affected business operations worldwide, including grounding airlines.

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The CrowdStrike outage affected less than 1% of Windows machines, but it was enough to send the world into chaos

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Passengers sitting in a crowded airport, man checking phone for updates
Passengers queue at counters in Hong Kong International Airport amid system outages disrupting airline operations.

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CrowdStrike imposters are luring victims into scams after global tech outage

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A computer terminal inside an airport that is out of service after the Crowdstrike outage.
An update released by cybersecurity firm CrowdStrike caused a global tech meltdown on Friday.

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7 things you need to know about the huge CrowdStrike IT outage

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The IT outage was triggered by a defect in an update issued by Crowdstrike.

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CrowdStrike's reputation has a 'major black eye.' Earning back customers' trust will be an uphill struggle.

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CrowdStrike logo displayed on a phone
A CrowdStrike software update caused a global IT outage on July 19.

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Global computer glitch grounds flights, knocks out 911

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A global IT outage made the world stop Thursday into the weekend when CrowdStrike's flawed update disrupted Microsoft software everywhere.

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