Amazon; OpenAI; Microsoft; Getty Images; Chelsea Jia Feng/BI
- The guidelines show AWS wants to address customer questions about OpenAI, Microsoft, and Google.
- AWS salespeople are instructed to question OpenAI's security and customer support in pitches.
- AWS highlights its AI infrastructure, enterprise security, and cost efficiency over rivals.
OpenAI lacks advanced security and customer support. It's just a research company, not an established cloud provider. The ChatGPT-maker is not focused enough on corporate customers.