AI CEOs say automation with AI is harder than it looks

Tech Insider : Business, Technology
Databricks CEO Ali Ghodsi and Glean CEO Arvind Jain
Databricks CEO Ali Ghodsi (left) and Glean CEO Arvind Jain (right) say AI can't automate work as easily as expected.

Courtesy of Databricks; Lukas Schulze/Sportsfile for Web Summit via Getty Images

An AI agent spent 16 hours hacking Stanford's network. It outperformed human pros for much less than their six-figure salaries.

Tech Insider : Business, Technology
Hackers
An AI agent hacked Stanford's network for 16 hours and outperformed human pros, all while costing far less than their six-figure pay.

Morteza Nikoubazl/NurPhoto via Getty Images

This startup is using AI agents to automate HR tasks like onboarding. Read the pitch deck it used to raise $24 million.

Tech Insider : Business, Technology
Shapes cofounders Shirley Baumer and Arnon Nir.
Shapes cofounders Shirley Baumer and Arnon Nir.

Shapes

Anthropic researchers say the industry should stop building tons of AI agents — the real breakthrough is something simpler

Tech Insider : Business
AI agent
Anthropic researchers say the industry doesn't need more AI agents, but rather "skills" that equip agents with expertise and reusable workflows.

iStock; Rebecca Zisser/BI

Salesforce CEO Marc Benioff says he might rename the company 'Agentforce'

Tech Insider : Business
Marc Benioff at an event, wearing a black suit and bow tie.
Salesforce CEO and cofounder Marc Benioff

Sean Zanni/Patrick McMullan via Getty Images

Marc Benioff is writing Salesforce's annual strategy document. He shared the key details early with Business Insider.

Tech Insider : Business, Technology
Salesforce CEO Marc Benioff at the Annual Meeting of the World Economic Forum in Davos, Switzerland, in January 2025.
Salesforce CEO Marc Benioff says Gemini 3 is so advanced that he has stopped using ChatGPT.

AP Photo/Markus Schreiber

Morgan Stanley: Nearly half of online shoppers will use AI agents by 2030, adding $115 billion to US e-commerce

Tech Insider : Business
UPS delivery person with loaded hand truck on sidewalk in Manhattan, New York. (Photo by: Lindsey Nicholson/UCG/Universal Images Group via Getty Images)
UPS delivery person with loaded hand truck on sidewalk in Manhattan, New York.

Lindsey Nicholson/UCG/Universal Images Group via Getty Images

PayPal's chief corporate affairs officer on how Venmo is helping college athletes get paid, and the rise of agentic commerce

Tech Insider : Business, Sports
PayPal chief corporate affairs officer
Amy Bonitanibus is PayPal's chief corporate affairs officer

Business Insider

The new resilience: automating to innovate

Tech Insider : Business, Style, Technology
SAP Atomization Innovation

Insider Studios/Getty Images

For Jan Gilg, SAP's co-chief revenue officer and head of the Americas market and the global Business Suite, thriving within today's economic climate and technology imperatives isn't about avoiding disruption. It's about using the agility those challenges cultivate to drive innovation.

Inside Marc Benioff's big bet on generative AI

Tech Insider : Business, Environment, Technology
A cracked Salesforce AI robot wearing a customer service headset, facing a computer screen displaying help prompts.

Getty Images; Alyssa Powell/BI

Last fall, Salesforce debuted an AI agent so remarkably human-like it seemed like a vision from the future.

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