I tried American Airlines' new AI travel tool to plan a trip. Here's what it gets right (and very wrong).

Tech Insider : Travel, Travel, Business
People boarding an American Airlines' flight in Mexico.
American's new AI tool is promising, but it has its limitations that may frustrate travelers.

: Jeffrey Greenberg/Universal Images Group via Getty Images

American Airlines sued by 16 passengers over Denver engine fire

Tech Insider : Business
An American Airlines Boeing 737 airplane arrives at Los Angeles International Airport from Phoenix on March 28, 2025 in Los Angeles, California.
An engine caught fire on American Airlines Flight 1006 after it had taxied to the gate in March.

Kevin Carter/Getty Images

Mexico City's airport flooded, forcing flights to nowhere and diversions like a landing 800 miles away

Tech Insider : Business, Style, Travel
Soldiers remove water from a flooded house following heavy rainfall in Mexico City, Mexico, August 10, 2025.
Soldiers removed water from a flooded house in Mexico City on Sunday.

Henry Romero/REUTERS

A pair of airline incidents gave us a powerful reminder of 2 key safety rules: wear your seatbelt and leave your bag behind in an emergency

Tech Insider : Business, Climate Crisis, Environment
Passengers evacuate an American Airlines plane by an emergency slide as a fire burns and smoke emits from the aircraft, at the Denver International Airport, Denver, Colorado, U.S. July 26, 2025,
Passengers evacuating an American Airlines plane at Denver last Saturday.

highlymigratoryfishing via Instagram/via REUTERS

An American Airlines flight turned around after a passenger tried to drag a flight attendant down the aisle, an affidavit says

Tech Insider : Business, Style
An American Eagle airplane in the sky.
 An American Airlines Embraer 175.

Kevin Carter/Getty Images

Which airline has the biggest or oldest fleet? Here's how Delta, United, American and Southwest compare.

Tech Insider : Business, Economy, Style
Southwest Airlines Boeing 737 MAX 8 airplane with registration tail number N8746Q spotted taxiing in LaGuardia Airport next to American Airlines and Delta Air Lines aircraft.
American Airlines, Southwest Airlines, and Delta Air Lines planes at LaGuardia Airport.

Nicolas Economou/NurPhoto via Getty Images

American Airlines joins the party on free in-flight WiFi — but it won't be using Elon Musk's Starlink

Tech Insider : Business
An American Airlines Airbus A321 departs from Harry Reid International Airport on March 15, 2025 in Las Vegas, Nevada.
American Airlines is rolling out free inflight WiFi thanks to Intelsat and Viasat.

Kevin Carter/Getty Images

Airbus's A321XLR nabs another airline — and adds 2 new routes to the US. It's changing how people fly long-haul.

Tech Insider : Travel, Travel, Business
Aer Lingus A321XLR.
An Airbus A321XLR.

Airbus

Spirit executive blames other airlines for a 'manufactured' pilot shortage and says some want the carrier out of business

Tech Insider : Travel, Business
Spirit chief commercial officer Matthew Klein speaking at the Wednesday Senate hearing.
Spirit executive said other airlines are "gunning" for Spirit and want it "out of business."

Roberto Schmidt/AFP via Getty Images

An American Airlines passenger was taken to hospital after severe turbulence caused a 4-hour flight to nowhere

Tech Insider
An American Airlines Boeing 777 plane taking off.
An American Airlines Boeing 777.

Urbanandsport/NurPhoto via Getty Images

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